Refund Policy

Last Updated: January 1, 2026

At Daily Oracle, we strive to provide high-quality AI-generated oracle wallpapers and divination services. This Refund Policy outlines the terms under which refunds may be issued for purchases made through our platform.

1. Subscription Services

1.1 Monthly Subscriptions

For monthly subscription plans, you may request a full refund within the first 7 days of your initial purchase. After the 7-day period, no refunds will be issued for the current billing cycle. You may cancel your subscription at any time, and access will continue until the end of the paid period.

1.2 Annual Subscriptions

For annual subscription plans, you may request a pro-rated refund within the first 30 days of purchase. After 30 days, refunds are not available for annual plans. You may cancel at any time to prevent future renewal charges.

2. One-Time Purchases

One-time purchases, including individual wallpaper downloads or single-use readings, are generally non-refundable due to the digital nature of the products. However, we will review refund requests on a case-by-case basis if:

• The product is defective or does not function as described
• There is a duplicate or erroneous charge
• Technical issues prevented you from accessing the purchased content

3. Requesting a Refund

To request a refund, please contact our support team through our website with the following information:

• Your full name and email address associated with the purchase
• Order number or transaction ID
• Date of purchase
• Reason for the refund request

We will review your request and respond within 5-7 business days. Approved refunds will be processed within 10 business days and credited back to the original payment method.

4. Non-Refundable Items

The following are not eligible for refunds:

• Partial usage of subscription periods beyond the refund window
• Purchases made more than 60 days prior to the refund request
• Services where the AI-generated content has been fully delivered and accessed
• Promotional or discounted purchases, unless required by applicable law

5. Service Disruptions

In the event of prolonged service outages or significant degradation of service quality, we may issue partial or full refunds at our discretion. We will communicate such situations to affected users directly.

6. Chargebacks

If you initiate a chargeback with your bank or payment provider, your access to our services may be suspended pending resolution. We may dispute chargebacks where we have evidence that the transaction was valid and the service was provided as described.

7. Cancellation Process

To cancel your subscription:

• Log into your account and navigate to the subscription settings
• Select "Cancel Subscription" and follow the prompts
• You will receive a confirmation email once the cancellation is processed

Cancellation prevents future charges but does not automatically entitle you to a refund for payments already made.

8. Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date. For existing subscribers, the policy in effect at the time of purchase will apply.

9. Contact

If you have any questions about this Refund Policy or need assistance with a refund request, please contact us through our website or at our support email address. We are here to help resolve any concerns you may have.